EPOS and repair software for phone repair shops
Fixory is phone repair shop software for the UK: book phones in, get quotes approved from the customer's own phone, take payment at the EPOS till, keep parts in stock and buy phones in, all at one counter.
A day in your shop
Book a phone in
Record the customer, the phone, the fault and its condition, and pick the model from the catalogue.
Send the quote
The customer approves or declines it from a link on their phone.
Fit the part
The part comes out of stock, and the stock movement is recorded.
Check it over
Pass the quality-control checklist before the repair is marked complete.
Hand it back
Take the balance, with a receipt, when the customer collects.
Sell a case at the till
Scan its barcode and it goes straight into the basket.
Buy a phone in
Record the seller's details and your checks, and the phone goes into your used stock.
Repairs your customers can follow
Customers check their repair's progress online with their repair number and last name, and get emails as it moves along.
- They approve or decline the quote from a link on their phone.
Trade-ins with the checks written down
Buy phones in, or take them in part exchange against a sale.
- Record the seller's ID type, a partial reference and their signed declaration.
- Record the result of your IMEI check. Phones checked as lost, stolen or blacklisted are refused.
Accessories and phones at the till
Scan to the basket, split the payment across methods, and refund against the original sale.
Parts and stock tied to each repair
Parts used in a repair are taken from stock, and products at or below their minimum level are flagged as low stock.
- Raise purchase orders and keep a list of suppliers.
- Import the products you already have from a CSV or Excel file, with a preview before anything is saved.
Fixory at a glance
- Price
- From £39.99 a month
- Free trial
- 14 days, on every plan
- VAT
- Not charged
- Runs in
- A web browser, with nothing to install
- Data kept in
- United Kingdom (UK South, London)
- Phone support
- Monday to Saturday, 9am to 5pm
Good to know
- Customers are kept informed by email, not by text message.
- Fixory doesn't look up IMEIs itself. Run the check with the service you already use, and record the result.
Common questions
Does Fixory check a device's IMEI for me?
No. You run the IMEI check with the service you already use and record the result. Devices you record as lost, stolen or blacklisted are refused.
Can I pick the phone model when I book a repair in?
Yes. Staff search a catalogue of brands and models and pick the device when they book the repair in.
How do customers approve a repair quote?
They get a link to the quote. They open it on their phone and approve or decline it, and the repair moves on without a phone call.
Can customers check on their repair?
Yes. They enter their repair number and last name to see where their repair is up to, and they get emails as it moves along.