Guides for repair shops
Practical answers for people who run phone and electronics repair shops in the UK, written by people who run one.
Running a repair shop
How do you move a repair shop to new software?
How to move a phone or electronics repair shop to new software: what to bring across, when to switch, and what to do with repairs already in.
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What is repair shop software?
What repair shop software does for a UK phone or electronics repair shop, what to look for before you choose one, and the questions to ask.
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What checks should a shop make before buying a second-hand phone?
The checks a UK phone shop should make before buying a second-hand phone from a customer, including IMEI checks, seller ID and a signed declaration.
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How do you track repairs in a repair shop?
A simple way for a phone or electronics repair shop to track every repair, from booking in to collection, so no job is lost and customers stop ringing.
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How do you control stock in a phone repair shop?
How a phone repair shop keeps parts in stock without overbuying: minimum levels, purchase orders, regular counts and parts taken from stock per repair.
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How do you get a repair quote approved?
How a repair shop can get a quote approved in writing without phone tag, what a good repair quote includes, and what to do when the customer says no.
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What changes when you run more than one repair shop?
What changes when a repair business opens a second shop: staff across shops, separate records, shared rules, and the decisions to make early.
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How does the VAT margin scheme work for used phones?
How the VAT margin scheme works for used phones, which phones qualify and the records HMRC asks for. Based on HMRC's guidance; not tax advice.
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Comparing repair shop software
Fixory vs RepairDesk: how do they compare?
Fixory and RepairDesk compared from each company's own website: prices and currency, free trial, customer updates, trade-ins, shops and integrations.
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Fixory vs RepairShopr: how do they compare?
Fixory and RepairShopr compared from each company's own website: prices and currency, free trial, customer updates, several shops and integrations.
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How do UK repair shop software options compare?
Fixory, RepairDesk, RepairShopr and CellStore side by side, from each company's own website: prices, free trials, features and what each says about the UK.
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