| Sub-processor | Service | Data | Location |
|---|---|---|---|
| Microsoft (Azure) | Hosting: the application, database, uploaded files and backups | All Customer Personal Data | United Kingdom (UK South) |
| Microsoft (Azure Communication Services) | Sending emails (set-password links and the shop’s customer emails) | Recipients’ names and email addresses, and the message content | United Kingdom |
| Anthropic | Fixory AI, only if you switch it on (clause 4.2) | The Customer Personal Data needed for each Fixory AI request | United States |
Cloudflare serves Fixory’s screens and website (the program code, not Customer Personal Data); requests carrying your data go straight to our servers in the United Kingdom. Fees for Fixory are paid by bank transfer, so no payment provider handles them.
Their own sub-processor lists
- Microsoft (Azure) and Microsoft (Azure Communication Services): Microsoft Online Services Subprocessor List, on the Microsoft Service Trust Portal, under Trust Documents, then Data Protection.
- Anthropic: Anthropic's sub-processors.